Web Designer Relationships | Why Eternity Web?

Relationship

President + Founder: Michael Lannen Over a decade of experience has shown us that a satisfied client is more than a customer. They are a partner for the long term. Launching a web site is really just the beginning of a successful project.

Our expert staff is always available to assist you with quick and courteous service, helping you to keep your web presence fresh and effective. We know our clients by name. No one is a “customer number” in an endless database. And when you call Eternity Web during office hours someone will actually pick up the phone! We want to be your expert web partners, and we look forward to working with you!

President + Founder
Michael J. Lannen

A Deeper Look Into Eternity Web:

Top 6 Reasons

Why choose Eternity Web for your web site? Check out these six reasons to see why we are the best choice!

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Top 6 Reasons to Choose Eternity Web

Just about every marketing or hosting company offers web sites. Almost anyone can get a site online with a few clicks and a monthly fee. These sites are no different than an ad in a telephone book. No one will find them unless they already know who you are and your exact domain name.

We create sites that really work for you! Here are a few points that make the difference:

1) We have over ten years of experience in web site development

That’s a decade of web site planning, design, programming, e-commerce, search engine optimization and hosting. Hundreds of web sites for businesses, organizations and individuals. Web sites for summer camps, bakeries, farms, doctors, lawyers, financial planners, spas, retailers, sportsman, and radio stations, to name just a few. Over the years we have seen all of the issues that can arise, have learned the most effective ways to present ideas and have learned to deal with the occasional online problem. We’ve been there, so we can assure our clients of the best possible service and experience.

2) We make the process as easy as possible for our clients

Our processes are well developed and documented so that your job is easy. You get to concentrate on developing the content that best speaks to your customers, because you know your business best. We concentrate on putting that information on the internet with the best design, programming and optimization possible. And we walk you through every step! You get to see the progress all the way through and are part of the process. Your site will be what YOU want, with our guidance all along the way.

3) We use the most up-to-date Open Source programming

The term Open Source applies to programming that is available to anyone. Some companies seem to take pride in using proprietary software developed “in house” by their staff but this is usually not a good idea.

The Open Source software communities are vast, with thousands of participants who are constantly working on expanding and improving the programs. This means that the programming for our web sites is clean, modern, modular and very secure.

4) With Eternity Web, YOU own your web site

At Eternity Web we do not believe in holding our clients captive with “digital shackles.” Some developers’ contracts state that the developer owns the web site files forever. Your Eternity web site is different. Once the site has “gone live” all of the files, content, programming, etc. belong to you. As long as your site is hosted on our servers we will ensure that it is secure and operating properly and we will continue to work with you on changes and modifications. Most of our clients stay with us for the life of the web site! If for any reason, however, you decide you want to take your site to another hosting service and get another company to service the site we will assist you in making the transition. The web site is yours.

5) We are right here in New England!

Yep. Right here in good ol’ Vermont. When you call us, someone will actually pick up the phone and say, “Thank you for calling Eternity Web. How can I help you?” We are close enough to most of our clients that face-to-face meetings are common. They are a great way to build relationships!

6) We believe that satisfied clients are the most important goal

We understand that launching a web site is just the beginning. We know that our clients are still there long after the site goes live, and strive to build strong relationships that continue for the life of the business. We are here to help you maintain your web site and keep it fresh and working for you. We will be ready for the next generation of internet magic, too!

Our Virtual Web Master plan may be exactly what you are looking for to keep your web site fresh and maintained on a monthly basis.

Our Process

Developing a web site can seem like a complex undertaking. We make it easy for you with our step-by-step process.

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The Eternity Web Process

Our clients range from small retailers to international technology companies. Our process lets us simplify your work no matter the size of your company or organization. This comprehensive approach ensures a successful web site every time!

The step-by-step process gives all parties a clear road map to follow, eliminating confusion.

LEARN
PLANNING
DESIGN
DEVELOPMENT
LAUNCH
FOLLOW UP

How We Got Started

A blast from the past into how and why founder Michael Lannen started Eternity Web. A glimpse into the future as well.

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How We Got Started

A look in to how the company got started.

A young Lannen at age six,begins his journey of becoming a successful owner of a creative web development company.

Eternity Web has been creating exciting, innovative and effective web sites for over ten years. Based in beautiful Vermont, our mission is to help our clients meet their goals using the most appropriate and modern internet tools available.

Founder and Eagle Scout, Michael Lannen is a determined and dedicated team-player in every project that comes across the table. He believes hard work and clear communication are the key to any projects' success.

How We Started >

Where We Are >

Eternity Web has experienced healthy growth since those small beginnings in 2000. A steadily growing client list has kept us busy and enabled us to expand in to our current offices in South Burlington, VT where a full-time staff of experienced programmers and graphic designers work on new projects daily.

In 2008, we made the acquisition of Vermont Web Programmers in Middlebury, VT. This purchase doubled the client base of Eternity Web's happy customers and set us on a path for increased growth.

In 2009, we purchased Copy World, a well-established locally owned business in Barre, VT that supplies copying, faxing and printing services. Copy World has allowed Eternity to expand our offerings giving clients a one-stop-shop for all of their marketing materials. It also houses an Eternity Web satellite office.

Where We Are Headed >

In this business standing still is not an option! The internet is always changing. So it is at Eternity Web. We are constantly watching developments in programming, web tools and trends. Staying current not only helps us to be as efficient as possible but also allows us to make suggestions to our clients on how to improve their online presence. We often share articles and announcements of importance with our clients in order to help them stay abreast of trends that may improve their business.

Our plans are to expand the great reputation we have built here in Vermont by opening several satellite offices around New England in the near future. We look forward to an ever-growing list of happy clients!